PII Redaction

Redpen offers a powerful PII Redaction feature to protect sensitive information in uploaded images. This tool ensures that personally identifiable information (PII), such as names, faces, and IDs, remains blurred or anonymized, enhancing user privacy and security.

Using Redpen's PII Redaction, you can address privacy concerns while securely submitting images through your ticketing system without exposing sensitive customer data.

How to Hide Personally Identifiable Information: Step-by-Step Guide

1. Upload an Image

  • Upload an image that contains sensitive information, such as personal IDs or photos with identifiable faces.

2. Apply PII Mask

  • Click the "PII Mask Personal Information" button located below the color palette.

Benefits of PII Redaction

1. Enhanced Privacy Protection

  • Safeguards user privacy by ensuring the confidentiality of sensitive data within images shared or uploaded via Redpen.

2. Face Concealment

  • Allows you to obscure human faces in images, enabling secure transmission to the ticketing system for resolution.

3. Effortless Handling of Sensitive Information

  • Simplifies the process of creating issues while protecting sensitive customer information, seamlessly integrating with your ticketing system for improved data security.